Concho Charm

Orders placed for items in existing inventory are returnable within 30 days and must be unused/unworn and show no signs of wear or damage. Orders placed in custom sizes can be exchanged for a different size within 30 days but cannot be refunded due to the custom making process. All products are warranted against makers' defects for up to one year from date of receipt.

For items in existing inventory, orders will be shipped within 3 business days.

For custom-made items, allow at least four (4) weeks to produce and ship your item(s). Shipping is at a flat rate of $10, which includes insurance. Carrier to be selected by Jeweler. Expedited shipping is available for a flat rate of $25. Customer will receive a notification when product ships.